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FAQ

Is it safe to buy trough this website?

- Yes, first of all because you don't need to write any payment or sensitive personal information in this website (you will be redirected to the Paypal website for that) and second because this website has an SSL (Secure Sockets Layer) certificate, like you can see from the domain address (https).

 

Why have I never received an email about my shipment?

- We always send an email with the number of the package and some instructional videos about the applying process within 1 hour after the package has been sent. If you haven't received such email in your INBOX, maybe it has gone in your SPAM folder. Unfortunately many times even regular and legitimate emails go there.

 

Why is the price in USD and GBP changing evey day?

- Because the main currency in this website is EURO (we are located in the EU). That is why the price in EURO never changes. The USD and GBP prices are changing, because the rates between them and the Euro are also changing every day.

 

I don't have a Paypal account. Can I still make an order?

- Yes. Paypal offers the possibility to pay trough its website even if you don't have a Paypal account. You can pay with your credit or debit card, using the Paypal website. Click HERE to see how.

 

I am looking for a sticker set for my bike, but I don't see it listed in the website. Is it available?

- All the sets, that are available, are listed in the website, so if you don't see what you are looking for, we probably don't have it.

 

I want one of the sets available, but I want it in custom colors. Is that possible?

- Yes, but you should contact us first.

 

I am waiting 10 days for my package and it still hasn't arrived. What is going on?

- Have you read the "SHIPPING" section in the website? The shipping period for all European countries is 15-25 days and for the rest of the world it is 20-30 days. Please remember, that the shipping process is something, that we can not control in any way.

 

How close are the stickers in this website, compared to the OEM ones?

- Please take a good look to our MAIN section for a detailed description of our products. The decals in this website are top quality, but they can never be absolutely identical to the OEM decals. There are always some minor differences. If you want OEM quality, better buy OEM decals. But what we guarantee, is that our decals are the best from all the aftermarket ones, that you will find anywhere. Please take a look to our "GALLERY" section and you will see that for yourself.

 

I have received the number of my package, but where can I track it?

- All the packages are sent with Registered Priority Airmail, so in most (BUT NOT ALL) countries, they can be tracked. The best way to do this is to go to www.track-trace.com and enter your number in the Post/EMS section. Then choose your country.

 

I have found the decals I need, but I need only a couple decals, rather than a full set. Is that possible?

- Yes, if the set is big, we can part it, but to avoid any misunderstanding, you must email us a picture of the EXACT decals you need. But remember – the best price is always for a full set. And if a full set costs 50 Euro, half a set for sure will be more than 25 Euro.