1 − Personal data provided by the customer to MOTO-STICKER in relation to commercial relationships, pre-contractual negotiations and the execution of the agreement (hereinafter the “Data”) will be processed for the following purposes:
a. purposes strictly related to the contractual relationship between the customer and MOTO-STICKER. Specifically, MOTO-STICKER will process the Data as a data controller to: comply with contractual obligations and legal requirements related to warranties, products safety; perform after sales services; to reply and fulfill all customer’s requests; to send technical and/or organizational communications; to perform customer satisfaction surveys related to the quality of Company goods and services according to MOTO-STICKER’s legitimate interest;
b. subject to the customer’s consent, sending commercial communications as well as sending advertising on Company products and services, or performing market researches (“Marketing”);
c. subject to the customer’s consent, analyzing the customer’s behaviors, habits and propensity to consume to enhance products and services provided by MOTO-STICKER as well as satisfy the customer’s expectations (“Profiling”);
d. subject to customer’s consent, collecting and using customer’s images to enhance customer experience and customer management.
The Data may be processed in hardcopy, by automated or electronic means including via mail or e-mail, phone (e.g. automated phone calls, SMS, MMS), fax and any other mean (e.g. web sites, mobile apps).
2 − Submitting the Data is never mandatory. However, not providing the Data for the purposes provided in art. 1) sub (a) will cause the impossibility to execute the agreement and/or to comply with the obligations arising out of the agreement since this processing does not need the customer consent. On the other hand, not providing the Data for the purposes provided in art. 1) sub (b), sub (c), sub (d), sub (e) will not prevent MOTO-STICKER from executing the agreement or providing the activities related or deriving from the agreement.
3 − The Data processed in accordance with article 1 sub a) will be retained for the period deemed strictly necessary to fulfil such purposes. However, the Data might be stored for a longer period of time in case of potential and/or actual claims and resulting liabilities related to the purposes provided sub a). Data processed for Marketing and Profiling purposes will be kept by the Company from the moment the customer gives consent until the moment the customer withdraws the consent. Once consent is withdrawn, Data will no longer be processed for these purposes, although they may still be kept by MOTO-STICKER, in particular as may be necessary to protect Company’s interests related to potential liability related to this processing unless further clarification are provided by the competent Supervisory Authority in this regard. Data retention in case of Marketing and Profiling is compliant with the EU applicable law and with the decisions of the EU Data Protection Authority.
4 − For the purposes provided in art. 1) the Data may be processed by third parties acting on behalf of the data controller provided in art. 3) and in compliance with contractual requirements, in Member States of the EU or in countries outside of the EU. The Data may be communicated to third parties to comply with legal obligations, to execute Public Authorities orders or to exercise a MOTO-STICKER rights before judicial authorities.
5 - Within its contractual relations MOTO-STICKER may transfer the Data in countries outside the European Economic Area (EEA), including store them in databases managed by entities acting on behalf of MOTO-STICKER. Databases management and Data processing are bound to the purposes of the processing and are carried out according to applicable data protection law. In case the Data are transferred outside the EEA MOTO-STICKER will use any appropriate contractual measures to guarantee an adequate protection of the Data including – among the others – agreements based on the standard contractual clauses adopted by the EU Commission to rule the transfer of personal data outside of the EEA.
6 - Data Controller is MOTO-STICKER, with registered address: Strahil Voivoda 15 str. 7080, Vetovo, Bulgaria. The customer can contact МОТО-STICKER for clarifications on this privacy notice and/or on privacy matters concerning the customer by writing to the email address [email protected]
7 − The customer is entitled to the following rights:
I. right to access means the right to obtain from MOTO-STICKER information as to whether the customer’s Data are being processed and, where applicable, have access to them;
II. right to rectification and right to erasure means the right to obtain the rectification of inaccurate and/or incomplete Data, as well as the erasure of Data when the request is legitimate;
III. right to restriction of processing means the right to request suspension of the processing when the request is legitimate;
IV. right to data portability means the right to obtain Data in a structured format, ordinary used and readable, as well as the right to transfer Data to other controllers;
V. right to object means the right to object to the processing of Data when the request is legitimate, including when the Data are processed for marketing or profiling, if applicable;
VI. right to lodge a complaint with a supervisory authority in case of unlawful processing of Data.
To exercise the abovementioned rights the customer can write to Мoto Sticker, Strahil Voivoda 15 str., 7080, Vetovo, Bulgaria or at the following e-mail address: [email protected]
When making an order via moto-sticker.com, the customer agrees to the above privacy notice and its terms and conditions.
Please Note: МОТО-STICKER does not intend and has no interest to transfer the Data to third parties in any way!